/ Direct Concierge

Workshop concierge and order care

Reach our leather bench directly for collar sizing confirmations, breed-specific fit advice, brass hardware maintenance, and order tracking assistance.

Sizing & Orders

Send sizing notes

Provide your dog or cat neck circumference, current harness measurements, or order reference. Our workshop artisans confirm fit tolerances before dispatch.

Leather care instructions

Read our curated maintenance notes covering natural beeswax conditioning, hardware polishing, and weather protection to ensure decades of daily walks.